Privacy Policy

Last Updated: August 13, 2026

Nomad Custom Trailers Inc. (“Nomad Custom Trailers,” “Nomad,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit an inquiry, book a consultation, communicate with us, or otherwise interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Email address

  • Phone number

  • Business or company name

  • Information about your business idea or project

  • Information submitted through inquiry or consultation forms

  • Appointment and consultation information

  • Communications you send to us

  • Any other information you choose to provide

We may also automatically collect certain information when you visit our website or landing pages, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Referring website or advertising source

  • Date and time of visits

  • Interactions with our website

  • Advertising and campaign attribution information

  • Cookie and similar technology data

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests

  • Schedule and manage consultations

  • Communicate with you about your project

  • Prepare estimates, proposals, or other information you request

  • Provide and improve our products and services

  • Operate and improve our website and landing pages

  • Understand how visitors use our website

  • Measure the effectiveness of our advertising and marketing campaigns

  • Conduct analytics and attribution

  • Follow up with prospective customers

  • Send marketing communications where permitted by law

  • Maintain business records

  • Detect or prevent fraud, misuse, or security issues

  • Comply with applicable legal and regulatory requirements

Providing information through an inquiry form or booking a consultation does not create a contractual relationship or obligation to purchase from Nomad Custom Trailers.

3. Cookies, Analytics and Advertising Technologies

Our website and landing pages may use cookies, pixels, tags and similar technologies to operate the website, understand visitor behaviour, measure advertising performance and improve our marketing.

These technologies may collect information about how you interact with our website and advertisements.

We may use third-party platforms and service providers for website hosting, customer relationship management, analytics, advertising, scheduling and related business functions.

This may include technologies provided by Meta Platforms and other advertising or analytics providers. For example, the Meta Pixel may help us understand whether someone who viewed or interacted with an advertisement later visited or took an action on our website.

Depending on your browser, device and applicable privacy requirements, you may be able to limit or disable certain cookies or tracking technologies through your browser or device settings.

4. Advertising

We may use information collected through our website and advertising technologies to measure advertising performance, understand which campaigns generate inquiries, and deliver or improve advertising.

Third-party advertising platforms may process information according to their own privacy policies and settings.

We do not control the privacy practices of these third-party platforms.

5. How We Share Information

We do not sell your personal information.

We may disclose personal information to trusted service providers that help us operate our business, including providers involved with:

  • Website and landing-page hosting

  • Customer relationship management

  • Email and communications

  • Appointment scheduling

  • Analytics

  • Advertising and attribution

  • Cloud storage

  • Payment processing

  • IT and security

  • Professional services

These providers may process information on our behalf or according to their own applicable privacy terms.

We may also disclose information where required by law, legal process, court order, regulatory requirement, or where reasonably necessary to protect our rights, property, customers, employees, or others.

6. Email, Phone and Marketing Communications

If you submit an inquiry, request information or schedule a consultation, we may contact you using the information you provide regarding your request or potential project.

Where permitted by applicable law, we may also send relevant marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe option contained in those communications or by contacting us.

You may still receive transactional or service-related communications when necessary.

7. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, resolve disputes, enforce agreements, and satisfy legal, accounting or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Protection of Personal Information

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, disclosure, loss, misuse or alteration.

However, no internet transmission, electronic storage system or security measure can guarantee absolute security.

9. International Processing

Some technology platforms and service providers we use may process or store information outside Ontario or Canada.

As a result, personal information may be subject to the laws of another jurisdiction and may be accessible to courts, law-enforcement agencies or government authorities in that jurisdiction where permitted by law.

10. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to your personal information, including requesting access to or correction of personal information we hold about you.

You may also contact us regarding withdrawal of consent where consent is the basis for processing, subject to applicable legal or contractual restrictions.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

11. Third-Party Websites and Services

Our website may contain links to websites, social-media platforms or services operated by third parties.

We are not responsible for the content, security or privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our website and services are intended for adults and businesses and are not directed toward children.

We do not knowingly collect personal information from children through our consultation or inquiry forms.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, technologies, service providers or legal requirements.

When changes are made, the updated policy will be posted on this website with a revised “Last Updated” date.

14. Contact Us

Questions, concerns or requests regarding this Privacy Policy or the way Nomad Custom Trailers Inc. handles personal information can be directed to:

Nomad Custom Trailers Inc.
Unit 6 – 420 Parkdale Ave North
Hamilton, Ontario L8H 5Y2
Canada

Email: info@nomadcustoms.ca
Website: www.nomadcustoms.ca